Contact us
We read every message. Typical reply time is 1–2 business days.
General support
Questions about the platform, account issues, or feature requests.
support@ebvisamadeeasy.com
Consultation booking
Book a 1-on-1 strategy session with an EB-1A specialist.
consult@ebvisamadeeasy.com
Partnerships & press
Media inquiries, affiliate partnerships, or enterprise licensing.
hello@ebvisamadeeasy.com
Common questions
- Is this a law firm?
- No. Lumova provides AI-assisted tools and informational resources. Nothing on this platform is legal advice. We recommend consulting a licensed immigration attorney for case-specific guidance.
- How do I cancel my subscription?
- You can cancel anytime from your account settings or by emailing support@ebvisamadeeasy.com. Cancellations take effect at the end of the current billing period.
- Is my data private?
- Yes. Your petition data and evidence notes are private by default — only you can see them. We never sell personal data. See our Privacy Policy for full details.
- Do you offer refunds?
- We offer a 7-day money-back guarantee on all paid plans. Contact support within 7 days of your first charge and we'll issue a full refund, no questions asked.
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